Service and Maintenance

With over 37 years experience in servicing & maintaining communication systems of all natures Direct Communications can assure you that you are in safe hands. We support a number of industries from retail, public sector, sports & leisure and construction to name but a few.

Through our dedicated service desk we will deal with you enquiry promptly, log all details and arrange a visit from an engineer at a convenient time.

All our vehicles are fitted with trackers which allow us to allocate faults to the engineer best placed to respond. Information is sent electronically direct to the engineers PDA providing them with all relevant information before they arrive on site. All our service engineers are directly employed and trained to understand not only the equipment which they service but also the importance of a first time repair.

Service:

• Direct Communications engineers support systems for customers throughout UK and Eire. Our engineers are based throughout the Uk covering lands end to John o ‘Groats thus allowing speedy response times.
• Direct Communications offers 24/7 Support , we can attend site whenever necessary where it be in or, out of hours.
• We have a dedicated service desk who will deal with your requirement straight away.
• Through our computer system all works that are carried are logged giving you 100% traceability and all of our records are constantly maintained to provide you with a full service life history of all of your equipment.

Maintenance Packages Include:

• Tailored maintenance packages meeting your exact requirements
• An agreed annual budget leaving you safe in the knowledge that no matter what happens within that time frame you are covered.
• An agreed quarterly or annual visit to give your system(s) a health check

 

Full terms are available on request. Even if your equipment has been purchased elsewhere we can still draw up a maintenance programme for you.

To really experience time and money savings simply contact us now for a non obligation quotation by clicking here.

 

To make an enquiry please contact us here or call our head office on 01480 466300.